Terms of Use

Last updated 13 November 2026.

1. 1. Agreement
2. 2. Account
3. 3. Umma rules
4. 4. Your posts
5. 5. Subscriptions, gifts and codes
6. 6. Religious texts and prayer times
7. 7. Focus and reminders
8. 8. App licence
9. 9. Liability
10. 10. Ending
11. 11. Changes and law
12. 12. Contact

1. Agreement

These terms are an agreement between you and the developer of Firdaus (an individual based in Kazakhstan; the name is shown as “Seller” on the app’s page in the App Store). By using the app you accept them. If you don’t agree, don’t use the app.

You may use Firdaus from the age of 13. If the law in your country requires a higher age or a parent’s consent, the law applies.

How we handle data is described in the Privacy Policy.

2. Account

• Prayer times, marks and the qibla work without an account. Loved ones, chat and Umma need you to sign in with Apple or Google.
• One person, one account. Don’t impersonate anyone or use someone else’s name.
• You are responsible for what happens in your account. Don’t hand it to others.
• The gender on your profile is chosen once and cannot be changed afterwards.

3. Umma rules

Umma is a place for Muslims. Write the way you would speak in a mosque. You accept these same rules in the app before your first post, reply, story or message to someone you don’t know. They apply wherever others can see you: posts, replies, stories, your name, your profile photo and messages.

What has no place here

• Insults. Disagree, but don’t demean — not brothers and sisters, not anyone else.
• Indecency. Not in words, not in photos, not in stories.
• Hostility and threats. No calls to violence or hatred of people.
• Spam and deceit. No ads, no fundraising in someone else’s name, no false words about the faith.
• Anything illegal or not yours. Nothing the law forbids; nobody’s personal data without their consent; no texts or photos you have no right to.
• Harassment. Don’t write to someone who asked you to stop or has blocked you.

How we keep it that way

• A check before publishing. The text and photos of a post, reply or story, and your profile name and photo, are checked automatically for prohibited content. What doesn’t pass is not published.
• Report. In the “⋯” menu on every post, reply, story and person. We look at every report within 24 hours.
• Block. You stop seeing each other. A block works at once.
• Consequences. We remove a post that breaks the rules. People who break the rules lose access to Umma; for a serious or repeated breach we may delete the account.

If you think a post was removed or access was closed by mistake, write to support and we will look again.

4. Your posts

Everything you publish remains yours. You allow us to store it and show it inside Firdaus to the people you opened it to — otherwise nobody could see it. That permission lasts until the post is deleted. You can delete your post, reply, story or message at any time.

You are responsible for what you publish and confirm that you have the right to publish it.

5. Firdaus Plus and Firdaus Premium subscriptions

Prayer times, the qibla, the prayer reminder, marking a prayer, the Quran with one translation and the tasbih are always free. A subscription opens the rest. Exactly what it includes is shown on the subscription screen before you buy.

• Firdaus Plus opens the whole app: prayer history, loved ones, Umma and messages, tahajjud, Focus and everything else.
• Firdaus Premium includes everything in Plus and adds status marks and conveniences on top. Within one subscription group you have one active subscription: Apple moves you from Plus to Premium straight away and refunds the unused part; moving back takes effect from the next renewal.
• Plans. Monthly and yearly, both auto-renewing.
• Price. Shown on the payment screen in your App Store currency before you confirm.
• Free trial. New Firdaus Plus subscribers get a free week. Unless you cancel at least 24 hours before it ends, the subscription starts and your Apple ID is charged.
• Payment. Charged to your Apple ID when you confirm the purchase. Apple handles the payment; we never see card details.
• Renewal. The subscription renews automatically for the same period unless you cancel at least 24 hours before the current period ends. The renewal is charged within the last 24 hours of the period.
• Cancelling. On iPhone: Settings → your name → Subscriptions → Firdaus → Cancel Subscription. The same page opens from the subscription screen in the app: “Manage subscription”. After you cancel, the subscription keeps working until the end of the paid period.
• Deleting the app or your account does not cancel the subscription. Cancel it in your Apple ID settings, or the charges will continue.
• Refunds. Refunds are handled by Apple: reportaproblem.apple.com.
• Restoring. New phone? Tap “Restore purchases” on the subscription screen.

We may change the price and contents of the subscriptions. A new price applies to you no earlier than your next period, and Apple will notify you in advance.

Gifts and codes

• A gift (bought for you by someone, from a creator’s code, from a friend’s code, or from the team) waits in Settings → “Gifts” and starts only when you tap “Turn on” yourself. The gift shows how long it lasts.
• Creator codes and friend codes work only for new accounts that have never paid, and give one gift per person. The person who invited you first is the one who counts.
• A gift code works once and is valid for one year from purchase. If the buyer gets a refund, the code and the gift are withdrawn.
• Codes may not be resold, and you may not pretend to be someone else to get one. We may withdraw a code obtained by deception.

If you can’t pay

You can write to us from the app: subscription screen → “If you can’t pay”. Each month the team chooses up to fifty letters and gives their writers three months of Firdaus Plus. The choice is the team’s; a letter does not create a right to a gift, and we don’t explain why we chose others. One letter a month.

Partner programme

The terms for creators who tell people about Firdaus and receive a share of their people’s payments are described on the Partners page and are set out in a separate agreement. Where the agreement and that page differ, the agreement applies.

6. Religious texts and prayer times

• We are not scholars. Firdaus issues no fatwas and is no substitute for a person of knowledge. Take a question of faith to an imam or scholar you trust.
• Quran. The Arabic text is from the Tanzil Project (tanzil.net). Translations come from QuranEnc.com: Russian by Rowwad Translation Center, English by Saheeh International (Noor International Center); other languages are from the same source. A translation conveys meaning and is not the Quran itself. Sources and licences are listed in the app: Quran → “Sources and licenses”.
• Dhikr and dua. Each text in the app names its source.
• Prayer times. Calculated for your location with the method you chose, or taken from the timetable of your country’s official authority. They may differ from your mosque’s timetable by a few minutes. When in doubt, check with your mosque; the calculation method and madhhab can be changed in settings.
• Qibla. The direction depends on your phone’s sensors; a compass is thrown off near metal and magnets.
• Prayer check and streak are tools for self-discipline. They say nothing about whether your prayer is accepted and promise no reward: only Allah knows that.

Found a mistake in a text or translation? Write to support and we will fix it.

7. Focus and reminders

• How Focus works. You choose the apps, and iPhone closes them at prayer time through Apple’s Screen Time. They open when you confirm your prayer, or by the rules you chose.
• You can always get out. There is a pause and an emergency exit, and you can withdraw the permission in iPhone settings.
• Don’t close what you need. Don’t pick apps that your health, safety, work or contact with family depend on. What you use and what you close is your decision and your responsibility.
• No guarantee. Focus depends on iOS: after a system update, a withdrawn permission or a fault, apps may not close or open on time.
• Reminders. Prayer notifications, cards and the “together” alarm are delivered by iOS and Apple’s servers. They can be late or not arrive at all — because of Do Not Disturb, no connection or system limits. Don’t make them your only alarm.

8. App licence

The app is licensed to you, not sold. The licence is Apple’s standard Licensed Application End User License Agreement. These terms add the community and subscription rules to it. The Firdaus name, logo and design belong to the developer.

You may not hack the app, get around its limits, collect other people’s data automatically or interfere with the servers.

9. Liability

We work to make Firdaus accurate and reliable, but the app is provided “as is”. We don’t promise it will run without interruptions or errors, and we are not responsible for what other people publish.

To the extent the law allows, we are not liable for indirect losses, and our total liability is limited to what you paid for a subscription in the last 12 months. These terms do not take away rights that the law of your country gives you as a consumer.

10. Ending

You can stop using Firdaus at any time and delete your account: Settings → “Delete account”. We may restrict access or delete an account for breaking these terms.

11. Changes and law

We may change these terms. A new version appears on this page with a new date; we will warn you in the app ahead of any significant change. By continuing to use the app you accept the new version.

These terms are governed by the law of the Republic of Kazakhstan. We first try to settle any dispute by talking to you through support.

12. Contact

Telegram: @firdaus_support
Email: support@firdaus.life